Refund policy
We are unable to provide a discount or refund for delayed orders unless the package has been lost or stolen in the mail. Custom, personalized and sale items are FINAL SALE and are not eligible for refund or exchange.
If you do need to return or exchange an item you can return full-price, unused merchandise in its original packaging with all tags attached. In stock items (not personalized or sale) are eligible for return or exchange within 14 days of receipt. E-mail hello@thelettermanco.com for return instructions.
All orders (including overseas orders) will be refunded in USD. The Letterman Co is not responsible for any variations in exchange rates between the time of purchase and refund.
If you do need to return or exchange an item you can return full-price, unused merchandise in its original packaging with all tags attached. In stock items (not personalized or sale) are eligible for return or exchange within 14 days of receipt. E-mail hello@thelettermanco.com for return instructions.
All orders (including overseas orders) will be refunded in USD. The Letterman Co is not responsible for any variations in exchange rates between the time of purchase and refund.